r77 Terms of Use

We at r77 operate an online gaming and sportsbook platform available in supported jurisdictions. When you create an account with us, you agree to these terms, which govern how we handle deposits and withdrawals, manage your account, settle disputes, and protect your data. Our services are available only where local law permits.

These terms are designed to be transparent and fair. They explain what we expect from you as a user, what you can expect from r77, and how we resolve issues if they arise. Whether you're betting on Liga 1 football from Jakarta, playing live blackjack via our platform, or depositing through DANA, e-wallet, or mobile banking, these terms apply to your activity.

Users are responsible for verifying that access and use of r77 comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited by local legislation.

Account eligibility and opening conditions on r77

To open an r77 account, you must be at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher) and a resident of a jurisdiction where our services are lawfully available. When you register, you provide your name, email, phone number, and date of birth. We verify this information against government databases during KYC (Know Your Customer) verification. If you provide false information, we reserve the right to suspend or close your account without refund.

You are responsible for keeping your login credentials confidential. We recommend enabling two-factor authentication for security. If you believe your account has been compromised, contact us immediately. We are not liable for unauthorized access if you have failed to protect your password or if you have disclosed your credentials to a third party.

Each person may hold only one r77 account. Creating multiple accounts is prohibited and may result in account closure and forfeiture of funds. We use automated systems and manual review to detect multi-accounting and abuse.

Deposits, withdrawals, and payment methods on r77

We accept deposits via multiple payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly to your r77 account balance. We do not charge deposit fees, though your payment provider may apply charges according to their terms.

To withdraw, you must have completed KYC verification and must withdraw to the same payment method you originally deposited from. This policy protects both you and us from fraud. Withdrawals are reviewed for compliance before processing. Most withdrawals are approved and sent within a standard processing window; some may require additional verification if we detect unusual activity. We will notify you if your withdrawal requires additional review.

Minimum and maximum withdrawal amounts apply and may vary by payment method. Withdrawal delays caused by your payment provider (e.g., bank processing times) are not r77's responsibility. We do not refund amounts lost due to incorrect payment details you provide during withdrawal.

Game rules and settlement on r77

Each game category on r77 — football betting, live-dealer tables, slots, and esports — has its own rules governing how bets are placed, how odds are calculated, and how wins are paid. These rules are displayed in the game details or help section. We settle football bets according to official league records. We settle live-table outcomes according to the dealer's action and the streamed video. We settle slot games according to the random-number generator result recorded at the moment of spin.

If a technical error occurs during a game (e.g., a bet is duplicated, a spin fails to register), we investigate and correct the error. We may void a bet if evidence shows a system malfunction. We will not arbitrarily reverse a bet outcome simply because you are dissatisfied with the result.

Prohibited activity and account suspension on r77

We prohibit several activities on r77. These include: using automated tools or bots to place bets; using multiple accounts to exploit bonuses or circumvent limits; collusion with other players to manipulate outcomes; and providing false information during KYC verification. We also prohibit access from jurisdictions where our services are illegal, and we prohibit use of r77 if you are on a government sanctions list or if you have been banned from other licensed gaming platforms.

If we detect prohibited activity, we may suspend your account, withhold your balance for investigation, or permanently close your account. If we close your account due to prohibited activity, we will not refund your balance. If we close your account due to a jurisdictional issue or a technical matter unrelated to your conduct, we will attempt to refund your balance after appropriate verification and a holding period.

Dispute resolution and complaints on r77

If you have a complaint about a game outcome, a bet settlement, or r77's service, contact our support team through the in-app chat, email, or help centre. We will investigate and respond within a standard timeframe. If you are not satisfied with our response, you may escalate to our dispute resolution team, which will conduct a further review.

We keep detailed records of all bets, payouts, and account activity. These records are the basis for our investigation. If evidence shows that our system functioned correctly and the outcome was valid, we will not reverse the outcome or refund the bet. If evidence shows an error on our part, we will correct it promptly.

Jurisdiction, liability, and indemnification on r77

These terms are governed by the laws of the jurisdiction in which r77 operates. We do not accept liability for indirect, incidental, or consequential damages. Our liability for any single incident is limited to the amount you deposited in the 30 days prior to the incident. We are not liable for losses caused by your use of r77 outside a supported jurisdiction, unauthorized access to your account due to your negligence, or failures of your internet connection or device.

You agree to indemnify r77 against any claims, damages, or legal costs arising from your violation of these terms, your use of r77 in violation of local law, or your breach of any third party's rights. By using r77, you agree to release r77 from liability for claims arising from your wagering activity or the outcomes of games.

Data privacy and security on r77

We collect and store your personal information — name, email, phone, identity documents, and payment details — for account operations, KYC verification, and regulatory compliance. We encrypt this data and store it on secure servers. We do not share your information with third parties except where required by law, with payment providers (to process transactions), or with game providers (to settle bets). Our privacy policy provides full details on data handling; it is separate from these terms and should be read alongside them.

Amendments and termination of these terms

We may amend these terms at any time by posting an updated version on r77. Continued use of r77 after an amendment constitutes your acceptance of the new terms. We may terminate or suspend your account, or cease providing r77 services to your jurisdiction, without notice if required by law or at our discretion. Upon termination, we will attempt to refund your balance after compliance checks and a holding period.

Your agreement with r77

By accessing or using r77, you accept these terms in full. If you do not agree with any part of these terms, you should not use r77. Our services are available only where local law permits. If you are unsure whether r77 is available in your jurisdiction, contact our support team before registering. We operate in supported jurisdictions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, subject to local legal requirements.

These terms represent our commitment to transparent, fair operations. We encourage you to read them carefully and to contact us if you have questions. Your use of r77 — whether for football betting during Liga 1, live gaming, or any other activity — is governed by these terms and our privacy policy.